Privacy Policy

1 - Introduction

We are committed to respecting the privacy and confidentiality of the personal data made available to us and, therefore, this Privacy Policy provides information on how such data is processed in accordance with the General Data Protection Regulation. We have adopted administrative and technological measures to comply with the new General Data Protection Regulation.

The use of this website is governed by the following terms and conditions, which the user undertakes to comply with in full. The user should not use this website if they do not agree with these terms and conditions.

2 - Your Consent

By using our website and platforms, you agree to our Privacy Policy.

3 - Why Do We Process Personal Data?

The personal data collected is primarily intended to respond to requests for information and contact, manage contractual relationships, provide services and communicate changes to subscribed products and services.

However, with your consent, such data may also be used to promote new products and services and company news, conduct satisfaction surveys and carry out legally required information activities.

4 - What Personal Data Is Collected?

Normally, the personal data collected is limited to Name, Address, Telephone / Mobile Phone Number, Tax Identification Number and Email Address, but other data necessary for the provision of products or services may also be collected.

Additionally, when emails are sent, statistical data is collected in order to understand the behaviour of each subscriber in relation to the email received.

5 - How Is Personal Data Collected?

In general, personal data is collected when you subscribe to one of our products or services, with some personal data being mandatory for the provision of the service.

We also collect your data when you subscribe to newsletters, respond to your messages and requests for information, analyse and formalise your application to become a partner or employee, operate and manage the website, prevent fraud and maintain a record of your contact details.

We always respect your right to privacy and do not collect any personal information about you without your prior and explicit consent. Your personal data will not be reused for other purposes that have not been previously identified or that are unrelated to the purposes for which it was originally collected.

However, the provision of incorrect or inaccurate data is your sole responsibility.

6 - Data Relating to Minors

The website is not intended for persons under 16 years of age. We therefore request that such minors do not use the website or provide us with personal data through it.

7 - Sensitive Data

We expressly request that you do not send us or disclose any sensitive personal data, i.e. information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health data or data relating to the sex life or sexual orientation of a natural person.

Such personal data will be immediately deleted.

8 - How Long Is Personal Data Retained?

We should point out that the personal data you provide will be retained for a maximum period of ten years.

However, in certain cases, we may retain the data for longer periods, particularly where required by law.

9 - Right of Access, Rectification and Updating of Data

Under applicable legislation, as the data subject, you are guaranteed the right, at any time, to access your personal data, request its rectification or addition, object to the processing of your data, except where such processing is strictly necessary for the provision of the service, and/or request data portability.

You may also request the deletion of your data for marketing or telemarketing purposes or its removal from subscriber lists and information services.

You may request any of the above actions through the contact page available on the website, using the means that is most convenient and accessible to your needs, by contacting us at the address, telephone number or email address provided under the “Contacts” link.

If you request the deletion of some or all of your personal data, certain requested services may no longer be provided to you. We will retain the personal data necessary to comply with our legal obligations.

We reserve the right to request identification documents from the person making the request in order to verify their identity.

10 - Disclosure of Information to Third Parties

We do not sell or commercially exploit your data.

In the course of our activities, we may use third parties to provide certain services, which may involve such entities having access to the personal data of our users and customers. Where this occurs, we take all appropriate precautions and contractually require such entities to implement appropriate technical and organisational measures to prevent any unlawful processing of data and to ensure its availability, integrity and confidentiality.

Personal data may also be disclosed to courts and other competent authorities, strictly in compliance with the law, particularly where such data is necessary for the resolution of billing disputes and for activities relating to public safety, national defence and security, and the prevention, investigation or detection of criminal offences.

11 - Security

Ensuring the confidentiality, integrity and availability of data is a commitment we make to all our customers and users.

Accordingly, we follow best practices in information security management and require our employees to strictly comply with rigorous standards, ensuring the security of the personal data communicated to us. Such data may not be used for any purposes other than those defined in the contract, nor correlated with other data available to them.

Please be aware that data transmitted over the Internet is not completely protected against possible interception. The disclosure of access credentials, passwords, confidential codes and any sensitive information is carried out entirely at your own risk.

12 - Cookies

We use cookies on this website. A cookie is a small text file that identifies your computer on our server. Cookies themselves do not identify the individual user, only the computer being used. Cookies are not used to collect personal information.

This website uses cookies to help determine the usefulness, interest and number of visits to the website, allowing faster and more efficient browsing and eliminating the need to repeatedly enter the same information.

The use of cookies on this website will always require your prior consent.

The cookies we use:

PHPSESSID: a cookie that allows the website to respond to any action performed by the User on the website, such as completing a survey form. The website does not function correctly if this cookie is not used.

xms_user: a cookie used by back-office users. The website functions correctly if this cookie is not used.

__utma, __utmb, __utmc, __utmz: cookies beginning with “__utm” enable the analytics software function. This software helps analyse website visitors and provides anonymous information, such as the browsers used, returning visitors and responses to marketing activities.

__atuvc: the _atuvc cookie is created and read by the website's JavaScript and enables content sharing through the “AddThis” social network.

All browsers allow Users to accept, reject or delete cookies, namely by selecting the appropriate settings in their browser. You can configure cookies through the “settings” or “preferences” menu of your browser.

To learn more about cookies, including how to see which cookies have been created and how to manage and delete them, please visit the All About Cookies website, which includes information on managing cookie settings for various browser providers.

Please note, however, that disabling cookies may partially or completely affect your browsing experience on the website.

Google Analytics Browser Opt-out

To provide visitors with greater choice regarding how their data is collected by Google Analytics, Google has developed the Google Analytics Browser Opt-out Add-on.

The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics.

The Google Analytics Browser Opt-out Add-on does not prevent information from being sent to the website itself or to other web analytics services. Learn more about the Google Analytics Browser Opt-out Add-on.

13 - Links to Third-Party Websites

The links contained on this website may lead to other websites. We do not accept responsibility for, approve of, or otherwise support or endorse the content of such websites, or of websites linked to or referred to by them.

14 - Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time and therefore recommend that you review it regularly.

All changes will take effect immediately upon publication on the website.

If you object to changes to our Privacy Policy, you should stop using our services, including the website.

15 - General Provisions

We are not responsible for any damage resulting from viruses that may infect the user's computer or network, or other property, as a result of accessing our website and transferring content from the website to the user's computer or network.

16 - Contact, Queries and Questions

If you have any doubts or questions, or if you wish to update, delete or modify any personal information we hold about you, or if you have any concerns regarding the way we handle privacy matters, you may contact us through the contact page available on the website.

You may use whichever means is most convenient and accessible to your needs, by contacting us at the address, telephone number or email address provided under the “Contacts” link.